DIRTY with Jackie Carpenter: On disaster clean up, being a dirty girl, and facing your shit
Julie and Casey sit down with disaster clean-up expert Jackie Carpenter to talk all things dirty. Along the way they discuss how taking things off the beaten path can be a pathway to success, gathering your team, and building success off messes no one else wants to touch.
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TOP TAKEAWAYS:
Earning respect takes a combination of showing up and doing the work, knowing when to assert yourself, and when to sit back and learn. You can’t demand respect.
Opportunities don’t always wear name tags, require a fancy degree, or get good grades. (When a business lands in your lap, don’t talk yourself out if it, TAKE IT. )
We're not cutting good at cutting ties with consultants or employees that need to go because we're scared. We don't really know how to break up with somebody. If the relationship isn’t working, isn’t additive, or you’ve moved beyond it, it’s necessary to learn how to break up.
Our struggles, needs and obstacles are an inherent part of our story. You get to define what’s a dirty little secret, what holds power over you, and how you get to share your story.
Ask for help. We are not meant to figure out every situation for ourselves. Sometimes asking for help, while it can feel like admitting failure, is actually the fastest way to get things on track, personally and in business. Being a person people can count on means having people YOU can count on.
LESSON: You don't get to choose your moments.
Jackie Carpenter is the CEO and owner of Ideal Restoration in San Francisco, focusing on emergency response for commercial properties in the San Francisco Bay Area. She joined Ideal in 2006 and ultimately purchased Ideal from her parents in her early 20's. She’s gained hands-on experience in all aspects of the business working in a variety of field and operations roles including running large projects, complex abatement projects and managing sensitive infection control environments. Today, she leads with that insight to address client needs, drive innovation, and shape the company’s future through a talented leadership team. Outside of work Jackie enjoys coaching and mentoring small business owners, travel, unique dining experiences, trekking and hiking.
linkedin.com/in/jackie-carpenter-1240565
Ideal Restoration: www.idealsf.com